FM contributes to an entity’s overall management framework using a systematic and scientific management approach, resulting in standardization of process and procedures which are critical to the successful delivery of short term base line functional performance.  In line with the mission and core business activities of the entity, FM further enables the formulation of long term strategic planning of facilities to achieve competitive advantage through customer relationship management, facilitate senior management to use operational data and analysis reports in identifying mission critical issues, preventing recurrent of errors, thus leading towards continuous improvement.