Foreword, Mission & Objective

The FMDC is one of the proactive actions taken by the MMA in response to the present and future needs of the Macau community. FMDC aims to provide independent professional advice, technical support and knowledge transfer to all those in the community who are looking for best-in-class management of their facilities. Major objectives of the FMDC include the development of customized management practices for major industries in Macau, as well as to establish performance standards and industry specific management framework through customized survey, research and benchmark of international best practices. In order to enable the transfer of knowledge to different level of people, certificate training programmes, supplemented by other specific professional development and learning activities will be delivered.

• Promote the concept and awareness of the application of facility management;
• Identify, through systematic and scientific research and survey, the needs of the community in the use of appropriate FM techniques and know how;
• Provide a focal point for professional exchange of views and opinions on FM;
• Develop linkage, forming strategic alliance and even into partnership with international professional bodies with a view to strengthening and continuous advancing the skills and knowledge in the practice of FM.
  
  
  

FM is known to be industry specific, it is commonly divided by industry that has unique characteristics.  The followings are some of the more commonly known industries that FM have played a crucial role:

• Public Services
• Energy and Environmental Industries
• Hospital and Health Care
• Recreational
• Universities
• Airports
• Banking and Finance
• Real Estates
• Other industries within built environment

In addition to specific industries, FM covers a wide spectrum of generic management practices within the FM context, which include, but not limited to the following areas:

• Strategic Planning
• Design, Construction and Improvement works
• Space Management
• Energy and Environmental Management
• Project Management
• Quality Management
• Repair and Maintenance
• Technology
• Security and Communication
• Human Resources Management
• Finance and Budgeting
• Other Technical and Support Services
  
  

To assist and facilitate an organization to meet its challenges, goals and objectives, consultancy service is one of the most common, direct and cost effective means.  With over 25 years of industrial experience in FM related planning, operations and management, and more than 15 years of successful track records in the delivery of FM consultancy services, Dr. Oscar Chan, Director of the FMDC is the lead consultant who is in charge of the activities of the FMDC.  As FM covers a wide spectrum of industries and work activities, based on specific nature of activities of the respective clients, a data bank containing qualified consultants from specialized fields could be identified and arranged to perform consultancy services to meet specific clients’ need especially in areas of setting work standards and procedures, formulating strategic FM related improvement or providing creative problem solving techniques.

In addition to the fundamental needs of meeting the corporate vision and mission of an entity, to achieve cost effectiveness and operation efficiency, any organization that aspires to become an industry leader in managing its built environment would probably benefit by adopting good FM practices.  Apart from the generic FM skill, an organization would be able to achieve continuous improvement through measuring their performance by making reference to local and or international industry standards and best practices.